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  • After an issue is reported, how long could we expect turn...

    If it’s a bug we will fix within 6-12 hours.The free SLA support service is 6-12 hours. 

  • If we have an issue with your integration, how do we report...

    You can send an email to support@integratecloud.com or you can create a ticket here:

    https://integratecloud.azuredesk.co/SupportHome/SubmitRequest.aspx

  • do you have anything that covers what to expect as far as...

    Yes our free support service is around 6-12 hours. If you go with premier support we will give you 2 hour SLA but that would cost extra of 100$ per month.

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